Privacy Policy

Last updated: April 30, 2024

We, Silver Eagle Software trading as nubyld, are committed to protecting the privacy of our website visitors and users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (“Website”).

Information We Collect

We may collect the following types of personal information:

Usage Data: Information about how you interact with our Website (pages visited, links clicked, time on site) and technical information.
Information You Provide: Any information you submit through forms, surveys, or other features on our Website. Such as contact information including, but not limited to, Name, email address, phone number, mailing address.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

How We Use Your Information

Providing and Improving Our Services: To operate the Website, deliver requested services, and improve user experience.
Communication: To send you updates, newsletters, marketing materials (if you consent), or respond to your inquiries.
Analytics: To understand how our Website is used and to make informed decisions about improvements.
Security: To protect against fraud, unauthorized access, and to maintain data integrity.
Legal Compliance: To comply with applicable laws and regulations.

We may share your information in limited circumstances:

Service Providers: With trusted third-party service providers necessary to operate our Website (e.g., hosting providers, analytics companies).
Legal Obligations: If required by law, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
With Your Consent: In other situations where we have your explicit consent to share information.

Your Choices and Rights

Opt-Out: You can opt-out of marketing communications by following unsubscribe instructions in those emails.
Cookies: You can control how your browser handles cookies through its settings.
Data Access and Control: Depending on applicable laws (e.g., GDPR), you may have rights to access, correct, delete, or restrict the processing of your personal data. Contact us at [email protected] for such requests.

Security

We employ reasonable technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access. However, no internet transmission is 100% secure.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We’ll post the revised version on our Website with the effective date. Your continued use of the Website after changes indicates your acceptance of the revised policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details below.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected]